Our Life’s Moments Academy • Home
Effective date: October 8, 2026
This Privacy Policy explains how Our Life’s Moments Academy Inc. (OLM Academy, we, us, or our) handles personal information for ourlifesmoments.com, inquiries, bookings, coaching, events, community programs and purchases.
We collect information you provide, including your name, email, telephone number, booking details, messages, service interests, intake responses and information you choose to share during coaching. Relationship and personal-development information can be sensitive. Please do not send payment-card details, government identification numbers or unnecessary sensitive information through website messages.
The website and embedded services may process IP address, browser/device information, cookies and interaction data for functionality and diagnostics. You can manage cookies in your browser; disabling them may affect features.
We use information to respond to inquiries, arrange appointments, provide services, administer client accounts and payments, deliver resources, communicate service updates and maintain business records. Marketing messages follow your communication preferences and applicable consent requirements.
Providers supporting our operations include GoHighLevel for forms, client management and communications; HoneyBook for scheduling and client administration; Zoom for online sessions; WhatsApp for communications; and Stripe or MMG where applicable for payments. The provider depends on the service and payment method. Providers may process information under their own terms and privacy notices.
We do not sell customer personal information or share it with third parties for advertising. Mobile information and messaging consent are not shared with third parties for their marketing. Service providers may process information to deliver services on our behalf. Information may also be disclosed where required by law or as necessary to protect rights, safety or security.
We use AI-assisted summaries to support coaching documentation and follow-up and inform clients of this use. Information used for summaries may be processed by the tools supporting that work. Client coaching notes are kept for three months and then deleted unless a legal preservation obligation requires otherwise.
Any session recording or transcription is addressed separately in the client notice and agreement; this policy does not itself authorize recording. Contact us before a session with questions about AI summaries or recording.
Use the unsubscribe option in marketing emails or reply STOP to SMS marketing messages to stop those messages. Contact us for help changing preferences. Necessary service or transaction communications may still be needed for an active booking or purchase.
Client coaching notes are retained for three months. Other contact, transaction and business records are retained as needed to provide services and meet applicable recordkeeping or legal obligations. No online system or transmission can be guaranteed completely secure. Information may be processed in countries other than your own because we serve clients internationally and use online providers.
Contact us to request access, correction or deletion of your information or ask about privacy choices. We may need to verify your identity. Requests are handled under applicable law; some records may need to be retained for legal or legitimate business obligations.
Our services are for adults aged 18 and over. We do not knowingly collect personal information from children. Contact us if you believe a child has provided information so we can address deletion.
We may update this policy as our practices change. The effective date identifies the current version.
Our Life’s Moments Academy Inc.
Email: [email protected]
Arlington, Texas, U.S. — sessions by appointment. Online services for Guyana, the Caribbean, and the U.S.
WhatsApp: +592 694 9614 | U.S.: +1 412 224 0001
© 2026 Our Life’s Moments Academy Inc. All rights reserved.